CRM Software

Contact Management

Contacts

Engagement Core

Touchpoint

Email Archiving

Custom Lists

Organisations

Tasks

Events

My Calendar

Shared Calendars

Personal Appointment Pages

Auto Assigned Event Pages

Group Event Pages

Email Inbox (Mail Manager)

Email Templates

Related Comments

Contextual Related Lists

Tagging & Tag Cloud

Change History (global & record level)

Sales Process Management

Leads

Campaigns

Round-Robin Lead Assignment for Webforms

Opportunities

Sales Pipeline Forecasts

Quotes

Invoices

Tax Configuration

Sales Insights

Support Management

Cases

Knoledgebase

Email to Case (Ticket)

Organization Matching with Email Domain

Assets

Service Contracts

Customer Portal

SLA Policies

Business Hours

Support Insights

Case Satisafaction Survey

Inventory Management

Products

Services

Pricebooks

Sales Orders

Vendors

Purchase Orders

Subscriptions

Payment Tracking

Customization

Custom Fields

Custom Layouts

Print Templates

Logo

Customize Record Numbering

Terms & Conditions (Quotes/Invoices)

Project Management

Projects & Tasks

Due Dates

Confiurable Alerts

Comments & Documents

Project Milestones

Project Summary View

Auto-creation of Tasks (via workflows)

Gantt Chart

Calendar View

Issue Tracking

Users & Access Control

Organization Hierarchy (Role)

Field Level Access Control  (Profiles)

User Groups

Global Sharing Rules

Analytics

Out-of-box Reports & Charts

Custom Tabular Reports

Custom Pivot Reports

Custom Charts

Custom Scheduled Reports

Document Collaboration

Documents

Document Folders

Google Drive

Dropbox

Collaboration

Direct Messages

Attach files to Direct Messages

Group Messages

Calendar Notifications

Maintenance & Support

Free Support